Home and SOHO Business users

Both domestic and home/small business users can take advantage of future technology by using remote access support and repair.
Many of our customers have taken advantage of this innovative method of getting an engineer in front of your PC and seen the annual cost of computer maintenance tumble.

What do I get for my money?

Our engineer will take over your PC remotely, you need to give permission with a couple of clicks, it's as simple as that. He can then work at your PC just as if he was in front of it. You don't even have to pay for the phone call, our engineer will call you back or if you prefer you can leave our engineer working and he will turn your PC off when he has finished.

What does it cost?

You can purchase a one-off remote repair for £19.95 per 30 minutes. This is often long enough to sort the problem or decide that the PC or laptop will need a vist to our workshop or an engineer on-site. For example a failing hard drive. If this is the case, you get £10.00 off the subsequent workshop or on-site repair.
Alternatively, you can purchase a remote repair contract for £6.99 per month (3 months minimum) or £79.95 per year. The plus pack gives you a remote repair contract + 4 free visits per year to our workshop (parts not included) for £9.99 per month (3 months minimum) or £99.95 per year. Any of the free workshop visits can be converted to on-site visits for just £30.00 (half our normal call out charge).

What else do I get?

If you decide not to have the advanced security pack we install free antivirus and anti-spyware programs , so that you are still protected. A free hard disk cleanup utility to keep your PC running smoothly, and an optional, but still free, online backup facility to store your valuable documents and pictures.

What do I do now?

If you are sure of your options click the "Buy Now" button below or to talk to someone, telephone our sales line 01604 415984

Why Choose Remote Repair

• We make huge savings in vehicle and fuel costs. We pass these savings onto you in the form of lower repair fees.

• Our average repair time has dropped by 60% which means greater efficiency and less time wasted for you.

• Our carbon footprint had reduced dramatically, which is good for the environment.

• Remote repair will never totally replace the on-site engineer, but remote testing confirms the fault and ensures correct parts are carried.

                   
                   
                   
 
Computer Doctors Guarantee

If any problem that we fix comes back, we'll do everything we can to fix it for good.

On-site software fixes guaranteed for 30 days
on-site hardware fixes guarranteed 12 months
Remote software fixes guaranteed for 30 days
Parts guaranteed for 12 months

                   
                   
                   
 
Advanced Security Pack

If you take out a monthly or annual contract, you can upgrade your security package to Kaspersky Internet Security for just £24.99. (Includes installation + CD).
This is widely acknowledged as the best there is!
(Normal price £46.69 per year)