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Remote Repair (30 Mins)
A one-off remote access session for 30 minutes costing £19.95. If we are unable to make a remote repair due to further work being required either at our workshop or on-site, we will reduce the final bill by £10.00. PC's infested with viruses or spyware may require more than one 30 minute session.

Remote Repair Contract
A monthly contract for unlimited remote repair and support, costing £6.99 per month. (3 months minimum contract) A payment is made for £20.97 (3 months) then each month in advance for £6.99.
You can cancel the contract at any time by notifying us in writing or by email. Payments can be made by debit/credit card or bank standing order. Or get a discount by paying annually.


Remote Repair Contract Plus
A monthly contract for unlimited remote repair and support including 4 free repairs at our workshop per year (one per quarter) for repairs unable to be achieved remotely*, costing £9.99 per month. (3 months minimum contract) A payment is made for £29.97 (3 months) then each month in advance for £9.99.
You can cancel the contract at any time by notifying us in writing or by email. Payments can be made by debit/credit card or bank standing order.
Or get a discount by paying annually.
A free workshop repair can be claimed after an attempt to fix remotely has failed or at the discretion of the workshop manager. It includes all that is necessary to repair the fault, but does not include parts or optional extras such as backing up customers data. A free workshop repair can be converted to an on-site repair at a cost of £30.00 per visit.

Why Choose Remote Repair

• We make huge savings in vehicle and fuel costs. We pass these savings onto you in the form of lower repair fees.

• Our average repair time has dropped by 60% which means greater efficiency and less time wasted for you.

• Our carbon footprint had reduced dramatically, which is good for the environment.

• Remote repair will never totally replace the on-site engineer, but remote testing confirms the fault and ensures correct parts are carried.

                   
 
Computer Doctors Guarantee

If any problem that we fix comes back, we'll do everything we can to fix it for good.

On-site software fixes guaranteed for 30 days
On-site hardware fixes guaranteed 12 months
Remote software fixes guaranteed for 30 days
Parts guaranteed for 12 months

                   
 
Testimonial

My Internet crashing had been driving me mad for months. These guys fixed it in 20 minutes. This technology is definitely the way to go.

Mr A.L. Wellingborough