We are always amazed at the amount of hassle
most people will put up with before changing their service provider.
Mostly, they can't believe there is that much difference between
ISP's, they don't want to change their email address and they
don't want to contact their existing ISP ever again, even to get
a MAC code.
Firstly, there is a big difference between
ISP's, secondly, you can often still access your old emails via the new ISP. (If not, just send a single email
to the whole of your address book telling all your friends your
new email address) and thirdly you only have to ring your ISP one
more time and they have to give you a MAC code by law.
You don’t have to be afraid to request
MAC code as your broadband provider must supply you the MAC code
within 5 days according to the UK law. If you ring your ISP, most
will give you the code over the phone. Have your home phone number
ready or your broadband customer reference as the customer service
will want to confirm your identity. Requesting a MAC code does
not mean that your contract will be terminated. In fact, you should
terminate your contract after you have arranged a new contract
with your new broadband provider. In this way you will not have
any major downtime on your internet connection.
For a list of telephone numbers to request
your MAC code click HERE or ring your ISP's usual number. |