Buy with Confidence
 In response to concerns about 'rogue traders' which are often highlighted in the media, a partnership of Local Authority Trading Standards Services have taken a ground-breaking step by putting together the Buy With Confidence Scheme. The scheme provides consumers with a list of local businesses which have given their commitment to trading fairly. Every business listed has undergone a series of detailed checks before being approved as a member of the scheme.
If you are a consumer looking for a reputable trader, go to : http://www.buywithconfidence.gov.uk
If you are a trader wishing to join the scheme, go to : http://www.buywithconfidence.gov.uk/HowToApply/BWCPages/HowToApply.aspx
The Guild of Master Craftsmen
 What is the guild of master craftsmen?
The Guild of Master Craftsmen is widely considered to be Britain's premier quality assurance regulatory body. Over 30,000 business in the service, retail, manufacturing and building trade industries have so far successfully applied for membership recognition.
What can the customer expect from the guild member?
Membership provides evidence of professionalism, good reputation and offers a recognised means of resolving a problem should one arise. Membership applicants are visited by a trained Assessment Manager who advises on suitability and takes customer references before submitting application to the Guild's Council of Management.
http://www.guildmc.com
Better payment practice
 The Better Payment Practice Group (BPPG) is encouraging all firms to adopt a responsible attitude to paying on time by signing up to and following its Better Payment Practice Code. Nearly 1,400 businesses, representing 20% of the UK’s GDP, have already signed up to do just this. Firms who do not pay their bills on time risk damage to their corporate reputation which can weaken relations with their suppliers. Clive Lewis, Chairman of the BPPG, said: “By signing up to the Better Payment Practice Code firms are sending a clear signal to suppliers and customers of their commitment to prompt payment.”The code states that signatories will always:1. Agree payment terms at the outset of a deal and stick to them, 2. Explain their payment procedures to suppliers, 3. Pay bills in accordance with any contract agreed with the supplier or as required by law and 4. Tell suppliers without delay when an invoice is contested, and settle disputes quickly.
http://www.payontime.co.uk
Federation of small businesses
 The FSB is the largest campaigning pressure group promoting and protecting the interests of the self-employed and small firms. Formed in 1974, it now has over 174,000 members across 33 regions and 230 branches. On the member benefits side, it offers assistance and support 24 hours a day, while its lobbying arm - led by the Westminster Press and Parliamentary office - applies pressure on MP's, Government and Whitehall, lobbies politicians in their constituencies and puts the FSB viewpoint over to the media. The FSB is nonprofit making and nonparty political.
http://www.fsb.org.uk
Data protection act
 The Computer Doctors Ltd is registered under the 1984 Data Protection Act to store our customer information electrically. We keep as little customer data as possible on our computers, just enough to create an invoice or sales slip accurately i.e. name, address etc. We do not keep sensitive data that may be entrusted to our care temporarily, such as PC user names and passwords, credit card details etc. Any one of our customers can visit our premises and, providing they have suitable proof of identity, request to see their entry on our customer database. This can be deleted on request.
http://www.dpr.gov.uk

All of our engineers specialise in different aspects of computing. They are constantly improving their knowledge of their chosen profession by attending courses, in house training and specialist training in their chosen area of expertise.
Many of the courses and qualifications are produced by the hardware and software manufacturers such as Cisco and Microsoft as well as dedicated training providers such as CompTIA (Computing Technology Industry Association). This ensures strict adherence to recommended strategies used in fault location and rectification.