Computer playing up? Speak to a real expert, right now.
Ring us and we can connect to your PC or Mac remotely and get to work while you’re still on the line. Prefer it in person? We’ll come to you, or you can bring it to our workshop in Sywell.
Sound familiar? Don’t wait for it to get worse.
Small faults can turn into lost files. Pick the one that sounds like yours and ring us.
Three ways to get your computer fixed
The fastest route. Our specialists connect to your computer over the internet while you’re on the phone and resolve the problem quickly and efficiently.
Ring 01604 411444 →Sometimes you need an engineer in front of the screen. Ours arrive when we say we will and, wherever possible, fix it there and then.
Book a call out →Bring us your PC, laptop, Mac or any other IT equipment. We’ll fix it in the fastest time possible, at a fair price.
Ring to arrange drop-off →Very prompt service from a friendly professional without any comments about how old my IT hardware is, unlike others who will just want to sell you something new. I felt valued as a customer.
Independent, so the advice is honest
We work with all the major providers and recommend what fits you and your budget, not whatever pays us a commission. We fix sick computers, and if you do need a new one, we’ll tell you straight.
Questions people ask before they ring
Not sure which you need? Ring and ask.
Only if you genuinely need one. We’re independent, and we recommend what suits you, not what earns us a commission.
Often, yes. We can connect remotely while you’re on the phone. If it needs hands-on work, we’ll come to you or you can bring it to our Sywell workshop.
We cover Northampton, Kettering, Wellingborough, Daventry, Towcester, Corby, Market Harborough and the villages around them, and beyond. Remote repair works wherever you are.
Don’t give them access or pay them anything. Hang up and ring us on 01604 411444 instead.
Just ring and describe the problem. 01604 411444
Frequently asked computer questions
Find answers to common computer problems, or ring us on 01604 411444 if you need help with something specific.
Why is my computer running so slowly?
A slow computer can be caused by too many background programmes, insufficient memory, a full storage drive, outdated software or failing hardware. Computer Doctors can diagnose the cause and recommend practical ways to improve your computer’s performance.
Why won’t my laptop turn on?
A laptop that will not turn on could have a flat battery, faulty charger, damaged charging port or internal hardware problem. Computer Doctors can investigate the fault and advise on the most suitable repair.
Is my computer broken, or can it be repaired?
Many computer problems can be repaired without replacing the entire machine, depending on the fault, age and condition of the equipment. Computer Doctors can assess your computer and explain whether repairing or replacing it is the better option.
Is my computer infected with a virus or malware?
Unusual pop-ups, unexpected slowdowns, suspicious programmes and security warnings can indicate malware, although other faults can cause similar symptoms. Computer Doctors can investigate suspected infections, help remove malicious software and advise on improving your computer’s security.
Why does my computer keep freezing or crashing?
Freezing and crashing can result from software conflicts, faulty drivers, overheating, memory problems or failing hardware. Computer Doctors can diagnose recurring crashes and work towards a reliable solution.
Why won’t my Windows computer update?
Windows updates can fail because of insufficient storage, software conflicts, corrupted update files, outdated and unsupported hardware or other system problems. Computer Doctors can investigate update failures and help get your computer running securely again.
Is it worth repairing an old laptop, or should I buy a new one?
The best option depends on the laptop’s age, condition, performance and the cost of the required repair. Computer Doctors can assess your laptop and help you decide whether a repair, upgrade or replacement offers better value.
Why won’t my printer print?
A printer may stop working because of connection problems, incorrect settings, outdated drivers, paper jams or an empty ink or toner cartridge. Computer Doctors can help troubleshoot printer problems and get your printer communicating with your computer again.
Why won’t my printer connect to my Wi-Fi?
Wireless printer problems can be caused by changed Wi-Fi passwords, network settings, weak signals or incorrect printer configuration. Computer Doctors can help reconnect your printer and troubleshoot wireless printing issues.
Why is my internet so slow?
Slow internet can be caused by broadband problems, weak Wi-Fi coverage, router faults, network congestion or issues with an individual device. Computer Doctors can help identify the likely cause and advise on improving your home or small-business connection.
Why does my Wi-Fi keep disconnecting?
Frequent Wi-Fi disconnections may be caused by router problems, interference, weak signal coverage or device configuration issues. Computer Doctors can investigate connectivity problems and help make your wireless network more reliable.
Can I recover files from a broken computer or laptop?
Files may still be recoverable even when a computer will not start, although success depends on the type and extent of the damage. Computer Doctors can assess the problem and advise on suitable data recovery options; recovery cannot be guaranteed.
How can I transfer everything from my old computer to a new one?
Moving to a new computer can involve transferring documents, photographs, emails, browser favourites and other important files, along with setting up your programmes. Computer Doctors can help you move your data and get your new computer feeling familiar and ready to use.
How can I protect my computer from viruses and online scams?
Keep your software updated, use reputable security protection, enable multi-factor authentication where available and avoid suspicious links or attachments. Computer Doctors can help improve your computer’s security and explain practical steps to reduce the risk of online scams.
Can I make my old computer faster without buying a new one?
Depending on the machine, upgrading its memory or storage, removing unnecessary software or resolving existing faults may improve performance. Computer Doctors can assess your computer and recommend cost-effective improvements where appropriate.
How can I securely destroy data on an old computer or hard drive?
Deleting files or formatting a drive may not securely remove all the data stored on it, so the appropriate destruction method depends on the device and the sensitivity of the information. Computer Doctors can advise on suitable data destruction options for computers and storage devices before disposal or reuse.
Stop putting up with a slow, broken computer.
01604 41144401604 411444 · sales@computerdoctors.co.uk
Monday – Thursday: 09:00 – 18:00
Friday: 09:00 – 15:30