Practical IT support for small businesses. Without the big contracts.
Running a small business or starting a new one is challenging enough without technology getting in the way. Computer Doctors provides straightforward IT support for sole traders, start-ups, shops, practices, workshops and offices with up to 15 computers.
Experienced engineers. Flexible support when you need it. No long-term support contract required.
Let’s get you back on track.
Call us and tell us what’s happening. We’ll discuss the problem, explain the next steps and the likely costs before chargeable work starts.
We offer remote support during normal business hours for suitable problems. If you call in the morning, we can often discuss the issue and may be able to provide immediate or same-day help, subject to availability and the nature of the fault.
Call 01604 411444 sales@computerdoctors.co.uk →IT support that fits the way you work
You don’t necessarily need an IT department or an expensive monthly package. You need someone who understands your setup and can offer practical advice when you need it.
Flexible support
Get help with a particular problem, upgrade or setup without committing to a long-term support contract.
A familiar team
Speak to a small, friendly team who will take time to understand your business and explain things clearly.
Clear costs
We’ll discuss the work involved and agree the price before chargeable work begins.
We’re likely to be a good fit if you:
- Have around 15 computers or fewer.
- Are a start-up, sole trader, shop, practice, workshop or small office.
- Want help as and when you need it.
- Prefer practical recommendations without unnecessary extras.
- Want to start with the essentials and build as your business grows.
When a larger IT provider may be better
If you have a larger or multi-site setup, need guaranteed 24/7 cover, continuous monitoring or formal service-level agreements, a larger managed service provider may suit you better. We’ll be honest about whether we’re the right fit rather than promise something we can’t deliver.
| At a glance | Computer Doctors | Larger managed IT provider |
|---|---|---|
| Best suited to | Businesses with up to around 15 computers | Larger or multi-site businesses |
| Contracts | No long-term support contract required | May use fixed-term agreements |
| Support style | Flexible, as and when needed | May offer structured managed packages |
| Payment | Pay for the work you need | May offer a fixed monthly fee |
Get your IT set up properly from day one.
Choosing computers, setting up professional email, configuring Wi-Fi and protecting business files can quickly become overwhelming. We’ll help you work out what you need, without pushing equipment or services you don’t.
What can we help you set up?
Computers and laptops
Advice on suitable equipment for your work and budget. We can supply equipment where available, install it and configure it ready to use.
Business email and Microsoft 365
Professional email addresses using your own domain, Microsoft 365 applications, user accounts and email settings.
Domain and email configuration
Help with domain and email setup, including relevant DNS records and email authentication settings such as SPF, DKIM and DMARC.
Network and Wi-Fi
Connect your equipment and configure business Wi-Fi and network settings with security in mind.
Printers and peripherals
Install and configure printers, scanners and other office equipment so they work with your computers.
Security, updates and backups
Discuss antivirus, software updates, account security and ways to protect important documents, customer records and business files.
Staff accounts and guidance
Set up computers, user accounts and relevant software, and help you get comfortable with the essentials as your business grows.
Everyday office skills and AI
Practical help getting started with Word, Excel, Outlook and AI tools such as ChatGPT, including useful prompts and responsible use.
A setup tailored to your needs
- Personal service from a small, friendly team.
- Practical recommendations without unnecessary extras.
- Room to grow as your business develops.
- Clear costs agreed before chargeable work begins.
- Straightforward explanations without technical jargon.
- Flexible ongoing help without a long-term support contract.
Planning to open your doors?
Tell us what you’re setting up and what you need. We’ll talk it through, explain your options and put together a straightforward plan with clear costs.
Call 01604 411444sales@computerdoctors.co.uk →Getting started with Computer Doctors
Whether you’re starting from scratch or already have an IT setup, we’ll understand your needs and explain what happens next.
1. Tell us what you need
We’ll discuss your business, computers, users, current systems and any problem or plans you have.
2. Agree the next steps
We’ll explain suitable options, costs, timings and any access or equipment needed before work begins.
3. We carry out the agreed work
We’ll keep you informed and discuss unexpected issues before doing additional work.
4. Help when you need it
We’ll explain what we’ve done, check things are working as expected and let you know how to contact us again.
Replacing old computers? Don’t leave your business data behind.
Old computers, laptops and storage drives may contain customer records, emails and confidential files. Simply deleting files or resetting a device may not prevent data recovery.
Computer Doctors can discuss secure data removal and destruction options for old equipment and storage drives, subject to the agreed service.
Protect your business information
- Old computers and laptops when upgrading or replacing equipment.
- Hard drives and other storage media, subject to the agreed service.
- Confidential business information and customer data.
- A clear process for handling equipment and its data.
Whether you’re replacing one computer or clearing out older equipment, talk to us about the appropriate option.
Ask about data destructionSmall business IT support FAQs
Find answers to common questions, or call us if you need help with something specific.
What IT support is available for small businesses?
Computer Doctors helps businesses with up to 15 computers with computer problems, upgrades, new equipment, business email, Microsoft 365, printers, Wi-Fi, security and backups. Tell us what you use and what is causing difficulty, and we’ll explain how we can help.
How much does IT support cost for a small business?
The cost depends on the work and equipment or services involved. We’ll discuss the job and agree costs before work starts, so you can choose support that suits your needs and budget.
Can I get IT support without a monthly contract?
Yes. Computer Doctors offers flexible, as-and-when-needed support without requiring a long-term support contract. Contact us about a particular problem, upgrade or setup and we’ll talk through the options.
Who can help me set up the IT for a new business?
Computer Doctors can help you choose and set up computers and laptops, create business email accounts, configure Microsoft 365, connect printers and Wi-Fi, and discuss security and backups. We’ll focus on what you need to get started without unnecessary extras.
Who can fix a computer that has stopped working in my business?
Computer Doctors provides computer repair and IT support for businesses. If a computer has developed a fault, is running slowly or is stopping you working, call 01604 411444 to discuss the problem and available support.
Can I get help with an IT problem today?
Computer Doctors offers remote support during normal business hours for suitable problems. If you call in the morning, we can often discuss the issue and may be able to provide immediate or same-day assistance, subject to availability and the nature of the fault. Call 01604 411444 to explain what is happening.
How do I set up Microsoft 365 and a professional business email address?
Computer Doctors can help configure Microsoft 365 applications, business email accounts and relevant domain and email settings. Tell us whether you’re starting from scratch or moving from an existing setup, and we’ll explain what’s involved.
Who can set up my business computers, printers and Wi-Fi?
Computer Doctors can advise on suitable computers and laptops and help with setup and configuration. We can also connect printers, peripherals and business Wi-Fi so the equipment works together as it should.
How can I protect my small business computers from viruses and email scams?
Computer Doctors can help review practical protections such as software updates, antivirus, account security and safer email settings. No setup can guarantee every threat will be stopped, but sensible measures can reduce risk. If you think an account or computer has been compromised, contact us and explain what happened.
Do I need separate backups if my business uses Microsoft 365 or OneDrive?
It’s important to understand what is backed up and how you would recover files if they were deleted, damaged or inaccessible. Computer Doctors can review your arrangements and help you choose a suitable backup approach. Backups should be checked to make sure recovery is possible.
Can someone teach me basic Excel skills for my business?
Computer Doctors can help beginners with Excel basics, including creating spreadsheets, entering information, using simple formulas and organising business data. We can also discuss practical help with Word documents and Outlook email, focused on the tasks you need to do.
Can someone teach me to use AI tools like ChatGPT in my business?
Computer Doctors can help you get started with AI tools such as ChatGPT for everyday tasks, learn to write useful prompts and check AI-generated answers. We can also explain data privacy, accuracy and responsible use.
Can I use ChatGPT safely with confidential business information?
Be careful about entering customer details, financial records, passwords or confidential company information into AI tools. Computer Doctors can help you understand privacy and security risks and develop sensible habits for using AI in your business.
How do I set up IT and email for a new employee?
Computer Doctors can help set up a new staff member’s computer and user account, along with relevant email or Microsoft 365 settings. We can also discuss removing access when someone leaves so business accounts and information are not left unnecessarily accessible.
Can you help securely destroy data on old business computers and hard drives?
Computer Doctors can discuss secure data removal and destruction options for old business computers, laptops and hard drives. Speak to us before disposing of or replacing equipment containing confidential business information.
Can I get support if I’m a sole trader or work alone?
Yes. Even a one-person business depends on computers, email, printers and important digital files. Computer Doctors can help with everyday IT problems and discuss practical options suited to your business.
Do you provide 24/7 monitoring or guaranteed response times?
Round-the-clock monitoring and guaranteed service-level response times are not our core offering. Computer Doctors provides flexible support for smaller businesses and will explain availability when you contact us. If you need guaranteed 24/7 cover or formal service-level agreements, a larger managed IT provider may be a better fit.
Do you support businesses with more than 15 computers?
Computer Doctors specialises in businesses with up to 15 computers. If you have a larger setup, multiple sites, strict compliance requirements or need continuous monitoring, a larger managed service provider may be better placed to meet your needs. We’ll be honest about whether we’re a suitable fit.
How do we get started?
Call Computer Doctors on 01604 411444 or email sales@computerdoctors.co.uk. Tell us a little about your business and what you need, and we’ll talk through the options.
Need help with your business IT?
Whether you need help now or are planning your new business setup, talk to Computer Doctors. We’ll explain your options and agree costs before chargeable work begins.
Call 01604 411444